SINGAPORE: The SafeTravel website, where foreign travelers wishing to enter Singapore can apply for a vaccinated pass, crashed for several hours on Monday November 22, the first day applications were open for those traveling from Malaysia.
the Straits time understands that the site went down around noon, showing a message that it was undergoing scheduled maintenance.
A check at 3 p.m. showed it was back, but a text box, citing high volume, advised users to log in later if they couldn’t access the app service.
Contacted by ST, the Immigration and Checkpoints Authority (ICA) said: “We apologize for the inconvenience and seek the public’s continued understanding as we return the system to normal. We are working to resume system operations.
Vaccinated pass applications for short-stay visitors and long-stay pass holders from Malaysia opened at 10 a.m. on Monday, ahead of the vaccinated taxiway between Changi Airport and Changi International Airport. Kuala Lumpur which is due to start next Monday (November 29).
Applications for vaccinated passes for travelers from India and Indonesia are also expected to open at 6 p.m. Monday, which could further increase traffic on the site.
The ICA said users should refer to the website for further updates.
Travel between Singapore and Malaysia has been planned for some time since Malaysia closed its borders in March last year.
Many families have members on both sides of the border and the two countries have strong trade ties. More than 10,000 Malaysians continue to live and work here after almost 20 months without being able to be with their families in Malaysia.
Before Covid-19, Singapore-Kuala Lumpur was the busiest international air route in the world, with around 40 daily flights and an average of 7,000 arrivals per day at Changi Airport.
There will be six daily services under the VTL. – The Straits Times (Singapore)/Asia News Network